FAQs
Frequently Asked Questions
Can the hair be bleached/colored?
All our hair collections can be colored/bleached. However, we strongly recommend that you seek a professional when altering the hair to obtain optimal results and prevent over processing.
How long is shipping from our US warehouse?
When we ship via USPS priority mail within the continental USA, it usually takes 2-5 business days.
If expedited shipping is required, please select the option for overnight delivery which usually arrives in 2-3 business days.
International shipping to Canada, Australia via DHL takes 3-5 business days and the UK typically takes 5-9 business days.
How long is shipping from our overseas warehouse?
When we ship via DHL or FedEx, shipping takes 3-5 business days to the continental USA and the UK typically takes 5-9 business days.
DISCLAIMER:
Shipping times may be extended due to COVID-19.